Privacy Policy

1. Principles and Purpose

  TJM Asia Pacific Co., Ltd. ("Website", "we") recognizes the importance of personal data and other information related to users (“Customer” or “you”). We are committed to transparency and accountability in the collection, use, and disclosure of your data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) and other applicable laws.
This Privacy Policy (“Policy”) is established to inform you about how we collect, use, and disclose (collectively referred to as “process”) your personal data.

2. Collection of Personal Data

   Personal data refers to any information relating to an individual that enables the identification of that individual, either directly or indirectly. We collect personal data only when necessary and use it solely for legitimate purposes.

Types of Personal Data Collected

   General Personal Information

      - Title (in Thai and English)

      - First and Last Name (in Thai and English)

      - Date of Birth

      - Address as per National ID

      - Mailing Address

      - National ID Number, Passport Number, or other government-issued identification number

      - Photograph with National ID

      - Mobile Phone Number

      - Email Address

      - Workplace and Job Title

      - Employee or Member ID

      - Social Media Accounts such as Facebook Account, Facebook ID, Google ID, LINE ID

   Financial Information

      - Credit/Debit Card Details including Name on Card, Card Number, Expiry Date, Issuing Bank

      - Mailing Address

3. Sources of Personal Data

  We may collect your personal data through the following channels:

    3.1 Direct Collection from You

    We collect personal data directly from you in the following circumstances:

        - When you register as a member by completing forms, whether in physical documents, via our website, social media platforms, or other channels

        - When you place orders for products or services

        - When you submit information through online forms

        - When you post on webboard threads

        - When you communicate with us, make inquiries, provide feedback, or suggestions regarding our products and services

        - When you subscribe to receive newsletters or promotional materials from us

    3.2 Automatic Collection

    We may automatically collect personal data when you:

        - Visit or use our website, which utilizes cookies or similar technologies to gather technical information about your usage

        - Use our services, including data related to your device such as IP Address and MAC Address

    3.3 Collection from Third Parties

        - We may receive your personal data from third parties who have collected such data lawfully or with your consent. This includes data shared with us for the purpose of offering services to you or for related business operations.

4. Legal Basis for the Collection of Personal Data

We collect and process personal data based on the following legal grounds:
4.1 Performance of a Contract
    Personal data may be collected and used to fulfill the sales contract between the data controller ("we") and the data subject ("you"), including payment processing and the collection of your shipping address for product delivery.
4.2 Consent of the Data Subject
    We process personal data based on your explicit consent, which is obtained after informing you of the purpose of the collection, use, or disclosure of your personal data. This includes, but is not limited to, the processing of sensitive personal data not exempted by law, marketing and promotional communications, and facilitation of services.

5. Purposes of Personal Data Collection

We collect personal data for the following purposes:
  1. To facilitate the use of our website and services
  2. To respond to customer inquiries and provide assistance
  3. To improve and enhance the quality of our products and services
  4. To provide information about products and services, including marketing communications
  5. To perform data analytics
  6. To prevent, detect, and investigate criminal activities
  7. To create and manage user accounts
  8. To deliver products or services
  9. To provide after-sales support
  10. To collect customer feedback
  11. To process payments for products or services
  12. To comply with our Terms and Conditions
  13. To comply with applicable laws and regulations issued by government authorities
  We may share anonymized data with the public, partners, or for purposes such as marketing, website performance analysis, business operations, promotional activities, or to illustrate general trends in the use of our products and services.

6. Disclosure of Personal Data to Third Parties

We may disclose your personal data to external parties only to the extent necessary and with your consent, unless such disclosure is permitted or required by law. The recipients of personal data may include:

  1. Logistics Service Providers

   To facilitate the delivery of products and services to you.

  2. Payment Service Providers

   To process payments and related financial transactions.

  3. Data Analytics and Marketing Research Providers

   To analyze data and conduct research for marketing and service improvement purposes.

  4. Government Officials and Regulatory Authorities

   To comply with legal obligations, respond to lawful requests, or participate in legal proceedings, as authorized under applicable laws and regulations.

7. Data Retention Period

  We retain your personal data only for as long as required by applicable laws or as necessary to fulfill the purposes for which the data was collected. Once the data is no longer needed for its intended purpose, we will securely delete or destroy it.

8. Data Security Measures

  We recognize the importance of safeguarding your personal data. Therefore, we implement appropriate technical and organizational measures to prevent unauthorized access, loss, destruction, misuse, alteration, or disclosure of personal data. Our website is secured with SSL (Secure Socket Layer) encryption, certified by a trusted Certificate Authority (CA), to protect sensitive information such as personal details, passwords, and credit card numbers during electronic transmission.

9. Data Subject Rights

9.1 Right to Withdraw Consent

You have the right to withdraw your consent for the processing of your personal data at any time while your data is still held by us.

9.2 Right of Access

You have the right to request access to your personal data under our responsibility and to obtain a copy of such data.

9.3 Right to Rectification

You have the right to request the correction of your personal data to ensure it is accurate, current, and complete. If you are a registered member, you may update your personal information via your account profile.

9.4 Right to Erasure

You have the right to request the deletion, destruction, or anonymization of your personal data when it is no longer necessary for the stated purposes.

9.5 Right to Restriction of Processing

You have the right to request the temporary suspension of the use of your personal data while we are verifying a request for rectification or objection to processing.

9.6 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of such data to another data controller where technically feasible.

9.7 Right to Object

You have the right to object to the collection, use, or disclosure of your personal data. Please note that exercising this right may affect the services we are able to provide. Some services may be limited or unavailable. To exercise any of the above rights, please contact us at [email protected] We will review your request and notify you of the outcome within 30 days from the date of receipt.

10. External Website or Service Links

  Our website may contain links to external websites or services. These third-party websites may collect information about your usage and personal data independently. We are not responsible for the security or privacy practices of such external websites. You are advised to review the privacy policies of those websites and comply with their respective terms and conditions.

11. Refusal to Consent to Personal Data Usage

  We may be legally required to collect personal data or need it to enter into a contract with you. If you choose not to provide consent for the use of your personal data, you may still access our services. However, certain features or conveniences may be limited, as we will not be able to fully utilize your personal data for optimal service delivery.

12. Changes to the Privacy Policy

  This Privacy Policy may be updated or amended from time to time to ensure compliance with the Personal Data Protection Act and other applicable laws. We recommend that you review this policy periodically to stay informed of any changes.

13. Contact Information

If you have any questions, suggestions, or require further details regarding the Privacy Policy, please contact:
Data Controller
TJM Asia Pacific Co., Ltd.
89/9 Bang Sao Thong, Bang Sao Thong, Samut Prakan 10570
Customer Service TJM

14. User Account Deletion

  If you wish to delete your user account, you may request account deletion at any time by sending an email to [email protected] or phone 02-118-9988 Once your account is deleted, your personal data on our servers will be permanently removed and cannot be recovered.
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TJM ASIA PACIFIC CO., LTD.

89/9 Bangna Trad road, Bangsaothong, Samut Prakan 10570

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